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Viber`s Support Website Defaced by the Syrian Electronic Army

Loredana BOTEZATU

July 24, 2013

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Viber`s Support Website Defaced by the Syrian Electronic Army

The hacktivist group SEA has taken a swing at Viber, the instant-messaging and VoIP service, defacing its online support center on Tuesday.

Hackers claimed credit for this act with a blue banner that reads “Hacked by Syrian Electronic Army,” and displayed a message asking users to get rid of the service for privacy concerns.

“After we gain[ed] access to some systems of that app, it was clear for us that the purpose of this app is spying and tracking of its users,” the Syrian Electronic Army wrote on their website.

Viber said the attack was possible because an employee fell victim to a phishing e-mail, in a manner that resembles their previous attack against the Onion. Apparently hackers managed to access a customer support panel and a support administration system but no sensitive data was accessed, despite hackers’ claim of having accessed “phone numbers and contacts and their emails” implying both clients and employees.

On Monday, the Syrian Electronic Army published 1.5 TB worth of user conversations exfiltrated from the Tango instant messenger application for mobile phones.

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Loredana BOTEZATU

A blend of product manager and journalist with a pinch of e-threat analysis, Loredana writes mostly about malware and spam. She believes that most errors happen between the keyboard and the chair.

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